Articles on: Telehealth

How Virtual Urgent Care Works?

MedPass offers 24/7 Virtual Urgent Care, connecting you with a licensed doctor anytime, anywhere—no appointments needed.

**How to Access Virtual Urgent Care:**



1️⃣ Open the MedPass app and navigate to the Telehealth section.
2️⃣ Select Urgent Care to get started.
3️⃣ A doctor will be assigned to you based on availability.
4️⃣ Connect via video or phone call to discuss your symptoms and receive treatment or prescriptions as needed.

**When Should You Use Virtual Urgent Care?**



Virtual Urgent Care is ideal for non-emergency medical concerns, such as:
Cold & flu symptoms (fever, cough, sore throat)
Allergies & sinus infections
Skin conditions (rashes, eczema, minor infections)
Urinary tract infections (UTIs)
Headaches & migraines
Digestive issues (nausea, vomiting, diarrhea)
Minor injuries (sprains, strains, minor burns)
Prescription refills for certain medications

If you have any issues accessing care, reach out to **support@medpassplans.com** for assistance.

Updated on: 07/05/2025

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