Articles on: General FAQ

How to change my plan?

Changing your MedPass plan is quick and straightforward. Follow these steps to update your subscription:

Contact MedPass Support: To change your plan, simply reach out to our support team at or call 833-633-7277.

Discuss Plan Options: Once you're in touch with our support team, they'll guide you through the available plan options and help you choose the one that best suits your needs.

Confirm the Change: After selecting your desired plan, our team will assist you in confirming the change. If there are any immediate billing adjustments required, they will inform you accordingly.

How Changing to a Higher-Priced Plan Affects Your Account

When upgrading to a higher-priced plan:

You will be billed immediately for the price difference.

For the latest information on billing adjustments, please refer to our updated Terms & Conditions.

Can I Change to a Lower-Priced Plan and Continue Using Current Features?

Absolutely! If you decide to downgrade your plan you can continue to enjoy all features of your current plan until the next billing cycle.

For any further assistance or queries regarding plan changes, don't hesitate to contact our dedicated support team. We're here to ensure you have a seamless experience with MedPass.

Updated on: 27/02/2024

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